Front Desk/Night Auditor Agent | Visit Mesa

Front Desk/Night Auditor Agent

  • Employer: Holiday Inn & Suites Phoenix-Mesa/Chandler
  • Job Position: Front Desk
  • Compensation: Hourly
  • Industry: Hospitality
  • Position: Full Time
  • Contact: emendivil@mesaphxhi.com

Application Deadline 03/11/22

What you’ll do:

Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Communicate any emergency, lost item or theft to proper security staff and/or authorities
Keep contingency lists in case of emergency and communicate any necessary messages Perks you deserve We’ll support you in and out of the workplace by offering:
Team-spirited coworkers
Encouraging leadership
Discounts on hotel rooms, gift shop items, food and beverage
What we’re looking for:

A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details.

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